Customer Journey Map на английском. Кто делал похожее на примеры во вложении. Нужна визуализация и основные вехи плана действий. Нужна похожая на примеры карта пути клиента. Больше всех нравится цветок или линия с вехами на ней. Задание: Visualize and recommend a merchant lifecycle (customer journey) for the Yandex Food platform based on your experience and ideas. Focus most of the journey on the post-sales process (starting from the day when the merchant(eg. McDonalds,Burger King) has been onboarded and activated as partner on the platform). The journey can include among other things, these points: - Differences in the journey (if any) based on the merchant segmentation - Cadence & opportunities for interactions with merchants for account managers - Merchant training and account performance reviews - Potential marketing activities - Automated communications for the merchants Feel free to complete the task in any of the following tools (Docs, Sheets, Slides, Miro).